Refund Policy

GreenRoot Living Refund Policy

We want you to shop with confidence. If your return is approved:

  • Refund Method: Funds will be returned to your original payment method.

  • Processing Time:

    • Shopify Payments (credit/debit cards): 5–10 business days.

    • PayPal: 0–3 business days.

  • Partial Refunds: If items show signs of wear or damage not caused during delivery.

  • Non-refundable: Gift cards, final sale items, and shipping costs.

💚 Please allow a little extra time for banks and payment providers to process refunds. We’ll keep you updated every step of the way.